Category: Business / Social Media

September 22, 2021

What Social Media Needs to Learn From Traditional Media

Government regulation will never fix everything wrong with online discourse. The industry needs to develop professional norms—just as journalism once did.


by Gilad Edelman in Business
September 9, 2021

Rain Boots, Turning Tides, and the Search for a Missing Boy

Last year in Nova Scotia, after 3-year-old Dylan Ehler vanished, online sleuths descended on Facebook groups to help find him. Then they lost their way.


by Katherine Laidlaw in Backchannel
September 1, 2021

Can the Wisdom of Crowds Help Fix Social Media’s Trust Issue?

A new study finds that small groups of laypeople can match or surpass the work of professional fact checkers—and they can do it at scale.


by Gilad Edelman in Business
August 31, 2021

Facebook Quietly Makes a Big Admission

The company’s new approach to political content acknowledges that engagement isn’t always the best way to measure what users value.


by Gilad Edelman in Business
August 19, 2021

How an Obscure Green Bay Packers Site Conquered Facebook

The social media giant’s new transparency report mostly succeeds in showing the extent of its spam problem.


by Gilad Edelman in Business
August 18, 2021

The Push for Ad Agencies to Ditch Big Oil Clients

An activist coalition is pressuring firms to stop promoting fossil fuel companies—some of which have advertised oil and gas as “climate friendly.”


by Sidney Fussell in Business
August 8, 2021

If YouTube Algorithms Radicalize Users, Data Doesn’t Show It

New research tracking people’s behavior on the platform found that most don’t go down those ever-deepening rabbit holes.


by John Timmer Ars Technica in Business
August 5, 2021

Facebook’s Reason for Banning Researchers Doesn’t Hold Up

The company says privacy concerns forced it to block access for a team of academics. Whose privacy, exactly?


by Gilad Edelman in Business
August 4, 2021

Struggling to Recruit, Police Turn to Targeted Ads

The pandemic and the George Floyd protests have made recruiters’ jobs tougher. Now they’re tapping the behavioral profiling power of social media.


by Sidney Fussell in Business
July 27, 2021

Clubhouse Opens Its Doors. Is Anyone Rushing to Get In?

Just a few days after ditching its invite-only status, the audio chat app had fewer than 500,000 new downloads.


by Arielle Pardes in Business