June 9, 2021

Twilio Segment Unveils Journeys, the First Customer Journey Builder for the New, Digital Era

SAN FRANCISCO–(BUSINESS WIRE)–Twilio Segment (NYSE:TWLO), the world’s #1 Customer Data Platform (CDP), today announced the launch of Journeys, a new product built on the Segment CDP that allows marketers to easily build sophisticated customer journeys and orchestrate personalization at scale, through every channel, and across their entire customer experience stack. A customer journey is the entire experience a customer has while interacting with a brand, over time, and across channels. Adding


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