April 8, 2021

Supplyframe Research Highlights Digital Customer Engagement Opportunity in Global Electronics

PASADENA, Calif.–(BUSINESS WIRE)–New Supplyframe research indicates that more than 40% of organizations launched a customer experience or ecommerce digital transformation initiative within the last year. Yet more than a third of companies (36%) did not launch any major digital customer engagement initiatives in the same timeframe. The pandemic was a gating factor for more than a third of these businesses, as 39% said that it delayed their customer experience and ecommerce digital transformati

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