June 14, 2018

BTS Certified as Top Enabler of Customer-Centric Transformations by the Association for Customer Experience Development in Spain

STOCKHOLM–(BUSINESS WIRE)–#StrategyMadePersonal–BTS, a global leading strategy implementation firm, was recently certified by the Asociación para el Desarrollo de la Experiencia de Cliente (DEC) as having one of the best tools in Customer Experience. Among all the applicants, only four companies were awarded certification by the DEC this year: BTS, Bain, EY, and IZO. BTS won the certification in the category “Accelerators of Customer-centric Organizational Transformation” with its Customer Experience Booster Toolk


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