Category: tone

October 6, 2020

Tone raises $4M to help e-commerce brands text with their customers

While many companies are using chatbots and other forms of automation to manage their communication with customers, Boston-based Tone is betting that humans will remain a key part of the equation. “The traditional models of bots and humans is, ‘Hello, I’m a bot, now you...

by Anthony Ha in Bling Capital