February 14, 2019
Amazon, WesternUnion debut PayCode to sell goods in emerging markets and let shoppers pay in cash
While Amazon has been methodical (read: a little slow) in launching local versions of its site for various global markets, it has now embarked on a secondary track to snag more business outside the 14 countries where it has built out full operations. Amazon has...
November 25, 2018
Tech giants offer empty apologies because users can’t quit
A true apology consists of a sincere acknowledgement of wrong-doing, a show of empathic remorse for why you wronged and the harm it caused, and a promise of restitution by improving ones actions to make things right. Without the follow-through, saying sorry isn’t an apology,...
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