October 6, 2020

Alida to Launch World’s First CXM and Insights Platform

TORONTO–(BUSINESS WIRE)–Alida (formerly Vision Critical) is set to launch Alida CXM in their Fall ‘20 release on October 20, 2020, transforming the Alida platform into the world’s first CXM (Customer Experience Management) and insights platform. The Fall ‘20 release will also include the new Alida Analytics product and other core enhancements for existing Alida products, designed to further increase efficiency and ease in uncovering customer truth. The integration of Alida CXM into Alida’s pl

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