July 21, 2020

SilverCloud’s Banking Chatbot Surpasses 260,000 Consumer Requests During COVID-19 Pandemic

PORTSMOUTH, N.H.–(BUSINESS WIRE)–SilverCloud, Inc., the only support solution built exclusively for the financial services industry, today announced record usage and increased demand for its artificial intelligence (AI) powered banking chatbot solution, successfully fulfilling more than 260,000 consumer requests in Q2, during the height of the COVID-19 pandemic. On average, SilverCloud’s bank and credit union customers are receiving more than 100 requests via chatbot per day, yielding a more


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