May 14, 2018

Global Research Commissioned by Verint Shows Consumers Becoming More Comfortable with Automation in Work Environments

DALLAS & MELVILLE, N.Y. & WEYBRIDGE, England–(BUSINESS WIRE)–The results of a large-scale study of more than 36,000 consumers in 18 countries by Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, and carried out in partnership with Opinium Research LLC, reveals that more than 70% of consumers stated there has been an increased use of automation technology—such as artificial intelligence (AI) and robots—in their workplaces. The study also showed that consumers on the whole


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