April 4, 2018

Global Consumer Electronics Powerhouse Moves Over 500 Agents to NICE inContact CXone

SALT LAKE CITY–(BUSINESS WIRE)–#CXone–NICE inContact, a NICE (Nasdaq: NICE) business, today announced that a global consumer electronics powerhouse, that ranks in the top global brands and the top most respected companies, has selected NICE inContact CXone. The company is moving more than 500 agents to the modern CXone cloud customer experience platform, which will replace an outdated premises-based system. CXone Omnichannel Routing enables the company to meet its objectives to transform customer ex


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